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Managed print · Australia and New Zealand

Your print fleet, under control.

We look after the printers, copiers and print security of 200+ organisations across Australia and New Zealand: every device monitored, every fault owned, every month reported.

  • ISO 27001 certified
  • Australian owned and operated
  • Same-day response guarantee
  • 200+

    Active clients

  • 2,000+

    Devices managed

  • 4 offices

    Australia and New Zealand

  • 99.9%

    Uptime Guarantee

Why Print Fleet

Print should be the part of the office nobody thinks about.

For most organisations it isn’t. Devices from several manufacturers, contracts that roll over quietly, toner ordered by whoever notices first, and a support line that ends in a queue.

We run print the way good IT teams run infrastructure: monitored, measured, secured, and owned by one partner.

Advice that isn’t tied to one brand

Most print providers sell one manufacturer’s range. We hold dealership and reseller arrangements across five, so the recommendation starts with how each team works.

  • Multi-vendor recommendations matched to each role
  • Vendor-certified, factory-trained technicians

Service levels you can hold us to

Response, uptime and fix rates are written down, measured and reported back to you. When something breaks, it is our problem to solve, not yours to chase.

  • Same-day response guarantee
  • 99.7% overall SLA compliance
  • 94.2% first-fix rate

One team that knows your fleet

A named account manager, a service desk that sees every device, and quarterly reviews that look at what changed and what should change next.

  • Dedicated account manager for every client

Fleet Command Centre

Your whole fleet, on one screen.

Fleet Command Centre shows device health, tickets, usage and cost across every site. Conversations about cost and performance start from the same numbers, not from guesswork.

  • 24/7 proactive fleet monitoring.
  • Monthly reporting on usage, cost per page, environmental impact and SLA performance.
  • Triage within 2 hours.
Fleet Performance Overview
Example data
200+
Clients
Same-Day
Response
99.9%
Uptime
2,000+
Devices
Fleet Health by Device Type
MFPs
800 units97%
Printers
900 units98%
Scanners
300 units95%
Monthly Cost Savings ($k)Example data
$62k
Jul
$68k
Aug
$71k
Sep
$75k
Oct
$82k
Nov
$88k
Dec
Recent Activity
Toner replaced - Konica Minolta bizhub C360i
2 min ago
Firmware updated - Xerox C8155
8 min ago
PM completed - HP E87660z
15 min ago
Fleet scan complete - Kyocera batch
22 min ago

How we start

A clear path from first look to fully managed.

Average 4-week deployment.

  1. 01

    Assess

    We map every device, volume and contract across your sites and establish what print really costs you today.

  2. 02

    Plan

    A right-sized, multi-vendor fleet design, with the numbers behind every recommendation.

  3. 03

    Deploy

    Devices, drivers, secure release and monitoring rolled out site by site, without leaving staff stranded.

  4. 04

    Optimise

    Monthly reporting and quarterly reviews keep cost, uptime and security moving in the right direction.

Who we work with

Organisations where documents carry weight.

Mid-sized organisations across Australia and New Zealand, usually running print across many devices and sites, where privacy, uptime and cost all matter at once.

Credentials

Things you can check before you call us.

ISO 27001 certified — Citation Certification, accredited by JAS-ANZ

ISO 27001 certified — Information Security Management System certified by Citation Certification, accredited by JAS-ANZ.

Recognised in 2026

  • Finalist — Managed Services Partner of the Year, techpartner.news Impact Awards 2026
  • Finalist — Sales Leader of the Year, techpartner.news Impact Awards 2026
  • Winner — Innovation Partner of the Year, Xerox–Lexmark Partner Awards 2026

Vendor-certified across Xerox-Lexmark, Konica Minolta, Kyocera, HP and Ricoh, through dealership and reseller arrangements.

Xerox-Lexmark logo
Konica Minolta logo
Kyocera logo
HP logo
Ricoh logo

Free fleet assessment

Start by finding out where you stand.

We review your devices, volumes and contracts, then show you where the cost and the risk sit and what we would change. There is no obligation to go further.

Quick fleet check

Tell us about your fleet. Your free fleet assessment shows exactly where you stand.

Estimated monthly spend

$350

Per year

$4,200

Blended cost per page

3.5c

Pages per device / month

1,000

Estimated monthly spend is indicative only. Your free fleet assessment gives exact figures.

Get your free fleet assessment
Free fleet assessmentCall