Konica Minolta managed print
Konica Minolta, managed by one accountable team.
Print Fleet Management supplies, deploys and supports Konica Minolta multifunction devices for organisations across Australia and New Zealand, through dealership and reseller arrangements. We monitor every device, replace consumables before they run out and respond the same day when something needs attention.
At a glance
Last updated
- bizhub i-Series multifunction devices
- MarketPlace applications
- Production and office printing
- Direct escalation to Konica Minolta engineering.
Where Konica Minolta fits
Konica Minolta is a strong fit for busy shared offices that want capable multifunction devices with cloud-connected applications. A single bizhub device on a shared floor typically handles printing, copying and scanning for a whole team, so it has to be dependable, easy for anyone to use and simple to secure.
We usually recommend Konica Minolta where a device is shared by many people with different needs during the day: reception and administration areas, open-plan floors, and teams that scan as much as they print. Where a role needs something different, such as a high-volume, cost-sensitive warehouse printer or a design studio that lives on colour, we say so and recommend the brand that suits that role instead.
What we supply and support
Our Konica Minolta work centres on the bizhub i-Series range of multifunction devices, the applications that run on them, and production and office printing. Because the devices are part of a managed fleet rather than a one-off purchase, we look after the whole life of each device, from the first site visit to its eventual replacement.
- Choosing the right bizhub model and configuration for each team, based on how they actually print, copy and scan
- Installation, network set-up, drivers and secure release, configured the same way as the rest of your fleet
- MarketPlace applications installed and maintained where they save your teams time
- Automated supply management and fulfilment, so toner arrives before it is needed
- Predictive maintenance scheduling from device data, rather than waiting for a breakdown
- On-site support from vendor-certified, factory-trained technicians
Applications on the device
Konica Minolta devices can run applications from the MarketPlace, which lets a multifunction device do more than print and copy. In practice, this is where much of the day-to-day value of a shared device comes from: scanning straight to the place a document needs to go, or simplifying a routine task that a team repeats many times a week.
We treat applications as part of the fleet, not an afterthought. We recommend them only where they solve a real problem for a team, install and configure them consistently, and keep them in step with the device and your security settings. If an application is no longer used, we remove it rather than leave it running.
Support and escalation
Every service request comes to one team, whichever brand is involved. We guarantee same-day response for all service requests lodged before 2pm AEST on business days, and 24/7 proactive fleet monitoring often identifies issues before users notice them.
When a Konica Minolta fault needs the manufacturer, we have direct escalation to Konica Minolta engineering. You do not need to find the right contact, explain the problem twice or manage the manufacturer yourself: we stay responsible for the outcome and keep you informed.
Konica Minolta in a mixed fleet
Most organisations already have more than one brand on the floor. Many of our clients run mixed-vendor fleets optimised for different roles, with Konica Minolta on shared office floors alongside other brands where they suit the work better.
A mixed fleet only works if it is managed as one. Toner levels, page volumes, device health and cost per page are tracked in Fleet Command Centre for every device, so a bizhub on one floor and a different brand on the next appear in the same report. You get one support number, one invoice and one set of reports, and the freedom to choose a different brand when a device is due for replacement.
Questions to ask before choosing Konica Minolta
Before recommending any brand, we work through the same questions with your team. They are worth asking whichever provider you speak to.
- How many people share each device, and what do they use it for across a normal day?
- How much of the work is scanning, and where do scanned documents need to end up?
- Which tasks are repeated often enough that an application on the device would save time?
- What security settings and secure release does the device need to match the rest of your fleet?
- Who will you call when it stops working, and who is accountable for fixing it?
Questions
Konica Minolta FAQ
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