Xerox-Lexmark managed print
Xerox and Lexmark, set up around how your documents move.
Print Fleet Management supplies, deploys and supports Xerox and Lexmark devices for organisations across Australia and New Zealand, through dealership and reseller arrangements. We set up scanning workflows and colour output to suit each team, monitor every device and respond the same day when something needs attention.
At a glance
Last updated
- ConnectKey workflow apps
- Production-grade colour output
- Lexmark enterprise printers
- Winner — Innovation Partner of the Year, Xerox–Lexmark Partner Awards 2026.
Where Xerox-Lexmark fits
Xerox is a strong fit for teams that depend on scanning workflows, app-based automation and high-quality colour output. Think of a finance team that scans supplier invoices into an approval process every morning, a records area that digitises files, or a marketing team that needs colour proofs to look the way the final job will.
With Lexmark now part of Xerox, the same relationship also covers Lexmark enterprise printers, which suit departments that mainly need dependable printing rather than a full multifunction device. Where a team's work points somewhere else, such as a high-volume, cost-sensitive site or a floor where device security is the first concern, we say so and recommend the brand that suits that work instead.
Xerox and Lexmark under one roof
Xerox has acquired Lexmark, bringing Lexmark's enterprise portfolio under the Xerox umbrella. For your organisation, that means a wider choice of devices within a single vendor relationship: Xerox multifunction devices where teams scan, copy and print, and Lexmark enterprise printers where the job is mostly printing.
If you already run Lexmark printers, we can bring them into the managed fleet, monitor them alongside your other devices and plan replacements as each one falls due, rather than all at once. When the time comes, the choice of what replaces them stays open.
What we supply and support
Our Xerox-Lexmark work covers multifunction devices, ConnectKey workflow apps, colour output and Lexmark enterprise printers. Each device joins a managed fleet rather than arriving as a one-off purchase, so we look after it from the first site visit through to its replacement.
- Matching Xerox multifunction devices and Lexmark printers to each team, based on what they scan, print and copy in a normal week
- Installation, network set-up, drivers and secure release, configured to match the rest of your fleet
- ConnectKey workflow apps set up for the scanning and routing tasks your teams repeat
- Colour devices placed where colour work actually happens, with mono printing elsewhere
- Automated supply management and fulfilment, including colour toner, so supplies arrive before they are needed
- On-site support from vendor-certified, factory-trained technicians
Scanning workflows with ConnectKey
ConnectKey workflow apps run on Xerox multifunction devices and make a scan the first step of a process, rather than a file that someone has to move later. A person can scan at the device and have the document go where it needs to go, in the format it needs to be in, without extra handling back at a desk.
This matters most where paper still starts a process: supplier invoices, signed forms, client files and records that have to be kept. We look at those processes with your team first, set up the apps that remove a step, and keep them configured in line with your security settings. Apps that nobody uses are removed rather than left on the device.
Colour that suits the work
Xerox offers production-grade colour output, which matters to teams whose printed work is seen by clients: proposals, reports, marketing material and proofs. For those teams, colour quality is part of the result rather than a nice extra.
Colour also costs more per page, so we place it deliberately. Monthly reporting on usage, cost per page, environmental impact and SLA performance shows where colour is being used, and quarterly business reviews are where we agree whether it is in the right places. A design team may need a capable colour device close by, while the floor next door is well served by mono printing.
Support, monitoring and a mixed fleet
Every service request comes to the same team, whichever badge is on the device. We guarantee same-day response for all service requests lodged before 2pm AEST on business days, and 24/7 proactive fleet monitoring, with remote diagnostics and proactive alerts, often identifies issues before users notice them.
Many of our clients run mixed-vendor fleets optimised for different roles, so Xerox and Lexmark devices often sit alongside other brands. Toner levels, page volumes, device health and cost per page are tracked in Fleet Command Centre for each of them, and you deal with one support number, one invoice and one set of reports.
Questions to ask before choosing Xerox-Lexmark
These are the questions we work through with your team before recommending Xerox or Lexmark. They are useful whichever provider you are talking to.
- Which processes begin with a piece of paper, and where should the scanned copy end up?
- Who sees your printed colour work, and how much does its quality matter to them?
- Which areas need a full multifunction device, and which mainly need a dependable printer?
- Do you already have Lexmark printers, and when is each one due for replacement?
- Who will look after the workflow apps once they are set up, and who do you call when one stops working?
Questions
Xerox-Lexmark FAQ
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